12 Ways To Fix It When Facetime Is Not Working

Why FaceTime Might Not Be Working

There are several common reasons why FaceTimemight not be working for you:

FaceTime is disabled.The person you’re calling doesn’t have FaceTime.You need to add a phone number or email address.Problems with your network connection.Your carrier doesn’t support FaceTime.

Be sure the device you’re using is properly connected. If so, move to the steps below.

How to Fix the Most Common FaceTime Issues

Whether the problem you’re facing is that the FaceTime icon doesn’t light up so you can use it, doesn’t appear as an option at all when you make a call, or you can’t receive calls, these issues could be the culprit: If your device meets all the requirements and none of these troubleshooting steps help, you might want to contact Apple for expert support.

Troubleshooting FaceTime Issues Involving Android Users

Android users can join FaceTime calls by following a link created by an Apple user. FaceTime will open in your Chrome browser. If you have issues using Facetime on your Android, try these solutions.