How to Enable or Disable Focused Inbox in Outlook
The desktop versions of Outlook and Outlook for Microsoft 365 are identical. To toggle the Focused Inbox in the desktop versions of Outlook, go to the View tab and select Show Focused Inbox to turn the feature on or off.
How to Enable or Disable Focused Inbox on Outlook.com
To toggle the Focused Inbox in the web version of Outlook:
How Does Outlook Decide Which Emails to Put in the Focused Inbox?
Several factors determine which messages display in the Outlook Focused Inbox. These include:
Previous training from similar emails: For example, if you move an email from a newsletter to the Focused Inbox, future messages from the same newsletter appear in the Focused Inbox automatically. People you have emailed in the past: If you send numerous messages to a client, messages from their email address automatically appear in the Focused Inbox. People in your Outlook Contacts: If you add an email address to your address book, emails from these contacts appear in the Focused Inbox.
How Can I Move Emails and Train My Outlook Focused Inbox?
To move an email from another inbox to the Focused Inbox in any version of Outlook, right-click the message and select Move > Move to Focused Inbox.
