You’ll need to attempt fixes such as cleaning it, checking for updates, and removing potential problem apps to get your keyboard working again. Most of these fixes also work for MacBook Air keyboards.
What Causes a MacBook Pro Keyboard to Stop Working?
The most common causes for a MacBook keyboard to stop working are dust and other contaminants. If you have a MacBook with keys using Apple’s butterfly keyboard mechanism, even the smallest amount of dust contamination can cause problems. Other contaminants, such as food and various liquids, can also prevent a Mac keyboard from working correctly. The most common reasons a MacBook keyboard stops working include:
Dust and other contaminantsIncorrect software settingsProblematic appsBugs and glitchesBroken hardware
How to Fix a MacBook Pro Keyboard That Isn’t Working
If your keyboard stops working, the first step is to clean it. If that doesn’t work, you need to connect a spare keyboard and try a handful of other fixes. In a worst-case scenario, contact Apple for professional assistance. Don’t attempt any advanced repairs or disassembly yourself, as Apple fixes some of these problems at no charge. Here’s how to fix a MacBook Pro keyboard that has stopped working:
What If Your MacBook Keyboard Still Doesn’t Work?
If your keyboard still doesn’t work after you attempt all these fixes, or it’s just specific keys that don’t work, you need to seek professional help from Apple. Apple fixes some keyboard issues at no charge due to defects in the butterfly switch mechanisms, but customer support can tell you whether your MacBook is covered.
