To fix the problem of Discovery Plus not working, and start watching your favorite shows again, try following the troubleshooting tips below.
Why Isn’t Discovery Plus Working?
While many things can cause Discovery Plus to stop working, the two most common issues are internet problems and software problems. Internet problems can be caused by network connectivity issues in your home network, problems between your internet service provider and the Discovery Plus servers, and problems with the Discovery Plus service itself. Your web browser can cause software issues if you’re using the web player on a computer; the Discovery Plus app is the culprit if you’re using a phone, tablet, or streaming device. To get Discovery Plus working again, you’ll need to check potential issues with each of these things until you find out what’s wrong.
How to Get Discovery Plus Working When You Can’t Stream
To stream Discovery Plus, you need a high-speed internet connection and a compatible device with either the web player or the Discovery Plus app. If any of those components has a problem, then Discovery Plus won’t work. To get Discovery Plus back up and running, follow these troubleshooting tips: Discovery Plus recommends the following speeds:
0.5 Mbps: Minimum required speed1.5 Mbps: Recommended minimum speed.2.5 Mbps: Recommended for SD quality video4 Mbps: Recommended for HD quality video
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