Why Is My TCL Roku TV Not Playing Sound?

When your TCL Roku TV doesn’t play sound, but the display is fine, these settings could be culprits:

Your remote volume could be very low or set to muteYour speakers are offThe Volume mode is on Night or LevelingPrivate listening is on for headphones-only listening with the Roku mobile app

If you have sound issues with only one app, check the app’s support site for specifics. If the sound is absent only from the Roku menu, check that the menu volume isn’t disabled. Go to Settings > Audio > Menu volume. If you don’t hear the sound or see a picture, you might need to troubleshoot why your Roku TV won’t turn on.

Is Roku Having Sound Issues?

If your sound issues impact the Roku menu and all of your apps on our Roku TV or other Roku streaming devices you own, Roku could be experiencing sound issues. Refer to Roku social media handles or the Roku support site for service alerts. You might also find clues about any changes that could be affecting your sound by browsing the latest Roku OS release notes.

Why Did My Roku TV Lose Sound?

If your Roku TV suddenly loses sound, some possible reasons include:

A poor network connectionLoose cablesA software update bugFaulty hardware

When a Roku TV persistently loses sound and requires numerous soft or hard reboots to fix temporarily, it might be defective and require additional support from the TV manufacturer.

How to Fix Roku TV Sound Issues

When your sound doesn’t work on your Roku TV, try this list of fixes to restore your audio.