What Does Code UI 800 2 on Netflix Mean?

If you encounter the Netflix error code UI-800-2, it means your device needs to be refreshed. Any number of minor issues could be causing the problem, but it’s most likely related to cached data. A refresh will help clear out the error, but if it doesn’t, you can try a few other troubleshooting steps. Netflix error code UI-800-2 is most commonly encountered on smart TVs such as LG, Sony, and Samsung. However, you could also see it on streaming devices like Roku, Firestick, gaming consoles, and Blu-Ray players.

Why Is Netflix Giving Me an Error Code?

Netflix stores data on your streaming device to help your profile load faster when you open the app. This data can become corrupt, or a glitch can cause some of it to go missing (be deleted), which interferes with Netflix loading. In most cases, refreshing the device (which is the equivalent of clearing the cache) will fix the problem, but occasionally, you’ll need to dig a little deeper to get things back in working order.

How Do I Fix Netflix on My Smart TV?

If you’re experiencing the Netflix error UI-800-2, then there are few things you can try to get it working again. Try each of these steps until you find the one that works for you. If you’re restarting a smart TV, remember to unplug it from the wall and then press the power button for a few seconds to discharge the TV completely. Then plug it back in, turn it back on, and try Netflix again.

Sign out of Netflix on a smart TV. Sign out of Netflix on a Roku. Sign out of Netflix on an Xbox.

If your device isn’t one of those, you can always try using your device’s remote to sign out. Press the following buttons on your device’s remote:

Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up.

It should bring up a deactivation screen where you can select Sign out from the available options. Once Netflix is completely signed out, try signing back in.

Delete apps on Apple TV. Delete Apps on Firestick. Delete Apps on Roku. Delete Apps on Chromecast.

Smart TVs

Reset LG Smart TV. Reset Sony Smart TV. Reset Vizio Smart TV. Reset Samsung Smart TV.

Streaming Devices

Reset a Roku box or streaming stick. Reset a Chromecast. Reset a Fire Stick. Reset Apple TV.

Gaming Consoles

Reset an Xbox 360. Reset an Xbox One. Reset an Xbox Series X or S. Reset PlayStation 4. Reset PlayStation 5.

Blu-Ray Players

Reset a Sony Blu-ray player. Reset an LG Blu-ray player. Reset a Samsung Blu-ray player.