Restarting a Fitbit Charge 3 From Your Wrist
If you’re wearing your watch and you’re not near your charging cable, you can try restarting your Fitbit Charge 3 directly from your wrist. Here’s how:
Restarting a Fitbit Charge 3 By Using the Charging Cable
If restarting your device while wearing it didn’t work, or if the battery on your device needs to be charged, you can also use the charging cable to restart the device. Here’s how:
Why Restart Your Fitbit Charge 3?
Your Charge 3 usually works without a hitch. Most of the time. But, there are times you may need to restart it, including when:
It’s not syncing with the app properly.It’s not tracking steps or the GPS isn’t working.It’s not responding to your button presses, taps, or swipes.It’s charged up but refuses to turn on.
Just like rebooting your computer when it’s acting up, a restart (sometimes referred to as a “soft reset”) won’t hurt your Fitbit, won’t erase your data, and can help get your activity tracker working again in just a few moments.
What’s the Difference Between a Soft Reset vs. a Factory Reset?
Restarting a Fitbit Charge 3 is not the same as doing a factory reset. A restart doesn’t erase your data. On the other hand, doing a full factory reset removes all apps, stored data, personal information, and credit/debit cards (for Fitbit Pay-enabled devices). Factory resetting comes in handy when you’re preparing to sell your Fitbit and want to revert it to a somewhat new, data-free state.
How to Do a Factory Reset on a Fitbit Charge 3
To perform a factory reset, swipe right from the clock face to get to the Settings screen. Then select About > Clear User Data. This resets your Fitbit data to the brand new state with no synced data remaining.
