The computer screen freezes without any cursor, or the cursor doesn’t move.The mouse cursor stays still even when you swipe the touchpad or move the external mouse.You click the cursor on buttons or links, and nothing happens.
Cause of a Frozen Mouse on a Laptop
You may think the mouse cursor not moving is obviously a problem with the mouse or touchpad, but that’s only one possibility and not always the case. Other causes include the computer partially crashing, one app consuming all of the CPU resources, the mouse driver crashing, or the application you’re using freezing. The troubleshooting steps below will help you isolate the problem and unlock a frozen mouse on a laptop.
How to Fix a Frozen Mouse on a Laptop
This issue applies to all editions of Windows 10, Windows 8, Windows 7, and Windows Vista, including 32-bit and 64-bit versions of these operating systems. Here’s how to fix a frozen mouse on an HP laptop?
