Check for large-scale outages across DirecTV’s network.Troubleshoot common internet and television problems on your end.
How to Tell if DirecTV is Down
Not sure whether it’s DirecTV with the problem or not? Here are a couple of quick ways to check.
What to Do When You Can’t Get Connected to DirecTV
If no one else seems to be reporting an outage, it’s a good bet the problem lies on your side of things. Try these troubleshooting tips to see if you can get things running again.
Error messages from your TV or another device you’re trying to access DirecTV on. There might be a simple adjustment you can make to correct the error. Loose connections. Indicator lights can tell you if the cable box is actually plugged in and turned on; if you don’t see those, it could be a wiring or cable issue causing the problem. Input issues. If you’ve recently used your TV for gaming or to play a DVD, it could just be that you need to change the Input back to TV. A poor HDMI connection. Bad Wi-Fi connections. Home electrical connections or electrical service interruptions in your area.
Confirm that other electrical devices aren’t interfering with the modem: Is it located too close to computers, monitors, appliances or other electrical devices? Try rebooting your modem.
