Check for large-scale outages across Mediacom’s network.Troubleshoot common internet and television problems on your end.
How to Tell If Mediacom Is Down
If you think Mediacom might not be working for everyone, do a quick check for widespread outage information with these tips.
What to Do When You Can’t Get Connected to Mediacom
Troubleshooting takes different forms depending upon which service is causing problems for you. Try these tips to uncover where the issue might be.
Are all cables are plugged in correctly between devices? Is the internet modem displaying any error messages? Is your Wi-Fi working properly? Do any objects appear to be blocking internet signals? Is your home electrical service working?
Loose connections: Look for indicator lights, confirm the cable box is plugged in properly, and be sure it’s turned on. Don’t forget to check the HDMI connection. Battery issues: Manually turn on the TV and cable box, then use the remote control to turn both off. Replace batteries if the remote won’t work. Input issues: Is Input set to TV? Press the INPUT button on the TV and scroll to the correct option for your television set if it’s not. Is Wi-Fi connected properly to your smart TV?
If these checks don’t resolve the issue, try rebooting your cable box. If you’re still having trouble, check this Mediacom troubleshooting page for more cable box tips plus digital TV error message tips.
Be sure all cables are correctly connected between the phone and the cable modem. Confirm other electrical devices aren’t interfering with the modem: Is it located too close to computers, monitors, appliances or other electrical devices? Try resetting your modem.
