In this guide, we take a look at the pros and cons of NFC as a contactless or mobile payment portal.
Advantages of NFC
NFC makes it easy for users to make instant payments with their smartphone or tablet. You can use a mobile wallet, like those offered by Google or Apple, to process a transaction with just a few taps—no need to even open your wallet. It’s also a highly versatile platform, in that it covers a range of services and industries. As a payment platform, NFC can be used for mobile banking, restaurant reservations, booking train or movie tickets, delivering real-time updates on expenditure and rewards points, redeeming rewards and coupons and more. This system is beneficial for enterprises as well, as it presents a dynamic and forward-thinking mindset. Customers are better served through convenient, hassle-free technologies, which in turn improves brand reputation and increases productivity. NFC’s advanced encryption allows institutions to use it to screen or admit student or employee IDs. In some cases, the IDs can also be used to interact with objects in an office environment, sharing real-time information with other users or devices. Using mobile wallets is, to an extent, safer than using physical credit cards. In the unfortunate event of theft of the mobile device, the user’s credit card information is password- and PIN-protected. This adds an additional layer of safety. NFC-enabled payment cards are built to be more secure than the magnetic strip of a regular credit card. While using this system, retailers would have no physical access to customers’ credit card information.
Disadvantages of NFC
NFC technology may be too expensive for some companies, as it usually involves a suite of related devices, equipment, and upgrade-dependent standards. While large retailers such as Starbucks have successfully incorporated the technology, smaller companies may find it too pricey and difficult to adopt. The cost of installing the hardware and software and hiring technicians to maintain it can compound quickly. While NFC transactions are undoubtedly more secure than regular credit card payments, this technology is not completely free of risk. Mobile hackers have developed ingenious ways of gaining unauthorized access to personal financial data stored on phones, and the fight to secure that data is always ongoing.
