What Causes Pixel Buds Sound to Not Work?

When the sound doesn’t work on Pixel Buds, it can be a connectivity problem, charge problem, or even dirty earbuds that need cleaning. When just one Pixel Bud has stopped working, but the other works okay, there is usually a connection issue that will require you to reset your earbuds.

How to Fix it when Pixel Buds Sound Doesn’t Work

If the sound has stopped working with your Pixel Buds, you can usually fix the problem yourself by troubleshooting a few things. There are cases where Pixel Buds sound stops working because the earbuds are defective, in which case you may be eligible for repair or replacement under warranty, but you can take care of most problems at home. Here’s how to fix it when Pixel Buds sound doesn’t work:

Why Is My Pixel Bud Not Working?

When a single Pixel Bud stops working, but the other one works just fine, the battery may be dead. Try placing both Pixel Buds in the charger, and make sure that the charger itself is also powered. You can then check your phone to see if the malfunctioning Pixel Bud is charging. If it doesn’t charge, try cleaning the charging contacts on the Pixel Buds and the case. If it still doesn’t charge, then the Pixel Bud may be defective. It’s also possible for a single Pixel Bud to have connectivity problems, so resetting the Pixel Buds and the Google app on your phone often helps. If you have a single Pixel Bud that isn’t working, try this fix:

Do Pixel Buds Have a Warranty?

Google states that Pixel Buds have a warranty of one year for new devices and 90 days for refurbished products unless the paperwork that came with your Pixel Buds states a different period. Depending on your specific situation, they may repair, replace, or refund your Pixel Buds if they stop working within the warranty period. If your Pixel Buds stop working and you’re unable to get them working yourself, and you suspect the Pixel Buds are still within the warranty period, then you can contact Google customer support for additional information.